AMI Feedback survey

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Testimonial

Testimonials from customers are valuable to AMI. If you would like to add a testimonial, please write one in this field.

Your guide *

Do you wish to be placed on AMI's promotion and newsletter e-mailing list. *

Yes, I wish to receive information from AMI No, I do not wish to receive information from AMI

AMI does not give out your information. Your e-mail account will be sent promotions and a news letter. IF you do not wish to receive this information please click no.

Guide evaluation

Please let use know how we are doing by indicating the performance of the guide.

Was your guide on time?

Yes the guide was on time No

Please check each box that you agree with. For example, if you felt the guide was on time, please check the first box. If the guide was late, leave the box blank. Add comments to the box below.

Did the guide have the equipment in good working order and organized?

Yes, it was organized and in good condition Acceptable No, there was issues with the equipment

Did you receive adequate instructions on the risk associated with climbing?

Yes, the guide clearly explained the risks Somewhat explained the hazards No, they did not explain the hazards adequately

Was the guide friendly and helpful?

Yes, it was a fun to be with the guide Somewhat No, working with the guide was not enjoyable

Specific Feedback for the guide

In order to serve you better AMI needs feedback on the performance of the guides. Please let us know what we are doing correctly and what we need to improve upon.

Pre-trip information

Please indicate if the pre-trip information was adequate and helpful.

Was the pre-trip phone call helpful?

Yes, I understood the meeting time, place and what I needed to bring. Somewhat helpful, but I would have benefited from more infomation No, the information was lacking or no phone call was made.

How was the pre-trip information packet?

It was very useful and had the infromation I needed Somewhat useful, I needed more information Not at all, the information was lacking or needed to be in a different format.

Specific Feedback for the office

In order to serve you better AMI needs feedback on the performance of the guides. Please let us know what we are doing correctly and what we need to improve upon.

Please check the box that best describes your overall experience.

This was an excellent experience and would recommend AMI to others I had a great time climbing with AMI and would do it again It was fun working with AMI Working with AMI was fun, but climbing is not for me Climbing is crazy and I never want to do it again I was not satisfied with my AMI experience

How did you hear about AMI? Please check all that apply.

AMI Website Friend / word of mouth Brochure Black Dome Mountain Sports Looking Glass Outfitters ExploreAsheville.com Brevard Chamber of commerce AMGA.org

Are there other services that AMI offers are you interested in?

Guided Rock Climbing Guided Ice Climbing Anchors Seminar Traditional leading course Multipitch course Rock Intro Movement course

Please check any of the services you are interested and AMI will notify you of upcoming dates.

What services would you like to see offered in the future

Distination trip for ice climbing Teen camps Fly Fishing guiding Distination trip Rock Climbing More course offerings

Comment on future services.

Website function: Was the website helpful? Which pages were useful?

Home page clearly defined AMI Reservation process was simple to follow Local interest page was helpful with the rest of my trip The Tech Page had articles that was helpful Information on the guiding or courses was accurate and useful

Please check all boxes that you agree with. If you have a suggestion for improvement make those comments below.